Privacy Policy
1. Overview
Northline Ventures LLC ("Nouvelle," "we," "us") operates getnouvelle.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. We take privacy seriously and collect only what is necessary to provide the service.
2. Information We Collect
Information you provide:
- Intake questionnaire responses (state, divorce type, children, assets, living situation, attorney status, primary concern, and optional name)
- Payment information — processed directly by Stripe; Nouvelle does not store your card number or full payment details
- Email address if you contact us at hello@getnouvelle.com or use the optional "email me my guide" feature
Information collected automatically:
- Basic usage data (pages visited, time on site) via standard web analytics
- IP address and browser type for security and performance purposes
- Cloudflare may collect standard network-level data as part of hosting and security services
3. How We Use Your Information
- To generate your personalized educational guide based on your intake responses
- To process payment through Stripe
- To respond to support inquiries
- To improve the product and identify technical issues
We do not use your information for targeted advertising. We do not sell your personal information to third parties.
4. Data Retention
Intake questionnaire responses are used to generate your guide in real time. We do not retain your specific answers in a permanent database linked to your identity after guide generation. Anonymized, aggregated data may be retained for product improvement purposes. We do not link anonymized data back to identifiable users.
Payment records are retained by Stripe in accordance with their data retention policies and applicable law.
5. Third-Party Services
Nouvelle uses the following third-party services to operate:
- Stripe — payment processing. Stripe's Privacy Policy governs their handling of your payment data.
- Anthropic — AI model used to generate guide content. Inputs are processed through Anthropic's API. Anthropic's Privacy Policy applies.
- Cloudflare — hosting and security. Cloudflare's Privacy Policy applies.
- Resend — transactional email delivery. Resend's Privacy Policy applies.
We do not share your personal information with third parties except as necessary to provide the service (as described above) or as required by law.
6. Cookies and Local Storage
Nouvelle uses minimal cookies necessary for the site to function (session management, security). We also use browser local storage to remember whether you've purchased the full guide so you don't have to pay again on return visits from the same browser. We do not use advertising cookies or third-party tracking cookies. You can disable cookies and clear local storage in your browser settings, though this may affect site functionality.
7. Data Security
We implement reasonable technical and organizational measures to protect your information. However, no internet transmission is completely secure. We cannot guarantee the absolute security of data transmitted to or from the site.
8. Children's Privacy
Nouvelle is intended for adults navigating divorce proceedings. We do not knowingly collect personal information from individuals under 18 years of age. If you believe a minor has provided information through our service, contact hello@getnouvelle.com.
9. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you. To exercise these rights, contact hello@getnouvelle.com. We will respond within 30 days.
California residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect and to request deletion. We do not sell personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted at getnouvelle.com/privacy with a revised effective date. Continued use of the service after changes constitutes acceptance of the updated policy.
11. Contact
For privacy-related questions or requests:
Northline Ventures LLC · getnouvelle.com